IMPORTANT - PLEASE READ

The link you will need to access the concert is on your e-ticket which should be attached to this email.

Before the event:

- Make sure you have got your laptop, phone or tablet set up beforehand.
- If you can, you may want to try putting the sound through your sound system or monitor speakers before the event. It could well improve your listening experience.
- If you are alone attending the gig you might find headphones preferable.
- Clearly make sure you have also downloaded Zoom and ensured that you updated it to the latest version.

Ready for the event:

Please ‘arrive’ about 15 minutes before the concert is due to start. The event has a host/MC who will be introducing and managing the event. When you click on the link you will initially put in a ‘waiting room’. During this time the artists will be setting up and the host will be ensuring everything is working and ready.

When you are ‘admitted’ you’ll be able to see a ‘gallery view’ that will show you many, or all, of the rest of the audience, plus the performer. You’ll see that as well as seeing them you will also see their names. Please note that your name will be displayed

From 5 minutes before the start time there’ll be an explanation from the MC on how the concert is going to work and a few instructions on using Zoom most effectively.

There should be chances for you to interact and ask questions of the performer, or maybe even give requests. You can do that by ‘raising your hand’ (virtually) – you do this by clicking on ‘manage participants’ and you’ll see the option to ‘raise hand’ at the bottom right.

Do show your appreciation at the end of tunes or songs as you would in a normal concert as the performers will be able to hear you as you can hear them. However, during the music itself you will see that the host will mute the audience, to ensure no errant barking dogs or noisy neighbours interrupt the concert!

Your Zoom link at the top of your E ticket (above the artist name). You can download your ticket following the instructions above.

The password for your event can be found in the main event description on the ticketing page.